Service Options

Get Managed Print Service in Bolingbrook, IL

Economy Service Program

The Economy Service Program offered exclusively by Midwest Laser Specialists, Inc is our most popular service option available for one annual flat rate charge per machine. Under this plan, the customer will receive two preventative maintenance cleanings per year at no cost. Preventative maintenance will eliminate 50-65% of all service calls throughout the year. The customer will also receive a 25% discount on any parts installed during the contract period. If service is required at any other time during the contract period, the labor rate is reduced from $99 to $55. Customers under the Economy Service program will also take service priority, with same day/next day response time. This contract offers all of the benefits of a fixed rate contract, without the large upfront costs! Every office can benefit by making a small annual commitment.

Premier Service Program

Similar to our Economy Service Program, for just one flat rate charge per machine you have the access to two preventative maintenance cleanigs per year at no cost. Preventative maintenance will eliminate 50-65% of all service calls throughout the year. The customer will also receive a 25% discount on any parts installed during the contract period, plus ALL pickup and feed rollers will be installed at no charge! If service is required at any other time during the contract period, the labor rate is reduced from $99 to $55. Customers under the Premier Service program will also take service prority, with same day/next day response time. Premier Service customers also receive special reduced pricing on all OEM and compatible toner cartridges and 35-50% discounts on refurbished Hewlett Packard LaserJet printers.

Managed Print Service

The Managed Print Service program offered by Midwest Laser Specialists, Inc is designed to manage and control your printer related expenses. We offer an end to end solution that provides a superior level of service. We actively manage your printer fleet, streamlining the process, reducing your employee’s involvement, all while reducing your costs by 20 to 40%. We leverage our 20 years of experience in the printer industry, as well as the knowledge and skills of our experienced staff to manage your entire printer fleet. The goal is to remove the headaches and burdens all while reducing your expense of office printing. Managed Print Service customers are monitored under our remote monitoring collection agent, providing us with a constant view of your printer fleet allowing us to monitor printer usage, toner levels and printer errors. All of these features allows Midwest Laser to take a proactive stance and emilinate potential downtime of the printers.