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We were founded in 1990, and have grown to be one of the largest independent service and supply companies in the Midwest. Providing service and supplies for Hewlett Packard, Konica-Minolta, Lexmark, Xerox and other leading manufacturer's office technologies.
We currently serve almost all of northern Illinois, southern Wisconsin, and northwestern Indiana. In addition, we have built effective network of service providers throughout the country. This allows us to offer to our corporate accounts, a single source for repair and maintenance, nationwide. We can help control the quality of service provided, as well as costs, and maintain a service database of all of your companies desktop equipment, coast to coast.
Our technicians are trained and certified by the manufacturers in many of the most popular monochrome and color laser models. We travel in thoroughly stocked vans, which allow for a high 96% rate of same day, next day service call completion. We routinely receive the highest customer satisfaction ratings from the manufacturers, with our current rating in Hewlett Packard’s Customer Satisfaction survey at 100%. This is truly a testament to our commitment to quality.
We offer not only service contracts but also preventative maintenance promotional offers, all of which that feature our own15 Step Maintenance Process.